✆ +65 6749 0601

 Support & Supplies

✆ +65 6749 0601

 

self-help centre, self-service, customer care, customer support, helpline, helpdesk

Order Supplies

Ink, labels and other consumables.

 

Reordering your consumables is simple. Fill up the order form and fax or mail it back to us. We will take care of the rest.

self-help centre, self-service, customer care, customer support, helpline, helpdesk

Self Help Centre

Installation guides, manuals and troubleshooting.

 

customer service, business mailing solution, franking machine, digital postage meter, mail machine, weighing scale

optimail

Installation and operation support

 Quick Reverence Guide (EN, PDF)

→ Operation Manual (EN, PDF)

→ Operation Manual flexiscale (EN, PDF)

Other Documents and manuals

Frequently Asked Questions

→ Error Message FP46conduct a normal TELESET postage loading. If you do not need postage, do a zero loading.

No franking possible after change of ink ribbon; the account "M0" is set in which no franking is possible. Set an account between 1 and 9.

 

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digital postage meter, ultimail, fp singapore, pitney bowes pte ltd, neosys documail pte ltd, DM-300c, IS350, IS420, IS440

ultimail

Installation and operation support

→ Quick Reverence Guide (EN, PDF)

→ Operation Manual (EN, PDF)

Other documents and manuals

Frequently Asked Questions

→ Error Message C158conduct a TELESET postage loading with "0" value..

 

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knowledge database, customer care, user helpdesk

Contact Customer Service

Please contact us for help to solve your problem.

 

Your details were sent successfully! We will get back to you as soon as possible.

Franking Machines, thermoprint, optimail

Franking Machines

ultimail

T-1000 (discontinued)

EFS (discontinued)

→ Operation Manual (EN, PDF)

jetmail (discontinued)

→ Operation Manual (EN, PDF)

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Folders & Inserters

FPi-600

→ FPi-600 Operation Manual (EN, PDF)

FPi-2300 Series

FPi-2500 Series

FPi-4500 Series

FPi-5500 Series

FPi-500 (discontinued)

→ FPi-500 User Manual (EN, PDF)

KS 4000 (discontinued)

→ KS 4000 Operator Manual (EN, PDF) 

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Other Equipment

Letter Openers

→ Letter Opener ENVELO (EN, PDF)

→ Letter Opener LO 400 (EN, PDF)

→ Letter Opener B 400 (EN, PDF)

Postage Weighing Scales

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For Customers in Singapore

Certifications (FP Factory)

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