✆ +65 6749 0601

 

PRIVACY POLICY

 

 

 

 

Data Protection

 

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations and this Privacy Policy. The use of our website is generally possible without providing personal data. Personal data, such as names, addresses or email addresses, are always provided on a voluntary basis when possible. Those data will not be passed on to third parties without your explicit permission. However, we would like to point out that data transmissions via internet (e.g email communication) cannot be entirely secure and may have security vulnerabilities. A complete protection of personal details against unauthorised access by third parties is not possible.

 

Cookies

 

This website partially uses so-called cookies. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our product more user-friendly, more efficient and more secure. Cookies are small text files, stored by your browser on your computer. Most cookies that we use are so-called "session cookies". They will be deleted automatically after the end of your visit. Other cookies remain on your terminal device until you delete them. Those cookies enable us to recognise your browser on your next visit. You can adjust your browser to inform you when cookies are placed, to individually allow cookies, or to generally exclude cookies in certain cases, as well as to activate the automatic deletion of cookies when closing the browser. The deactivation of cookies may impair the functionality of this website.

 

You can learn more about cookies and how to control them here.

 

Server-Log-Files

 

The provider of these websites automatically collects and stores information in so-called server log files which your browser automatically transmits to us, such as:

  • browser type/version

  • used operating system

  • referrer URL

  • host name of the accessing computer

  • time of query

Those data cannot be associated with individual persons. We do not merge this data with other sources. We reserve the right to retrospectively check the data if there is any indication of illegal use.

 

Contact Form

 

If you send enquiries to us via the contact form, your data entered into the contact form, including the stated contact information, are stored for the purpose of dealing with your enquiry and in case of additional enquiries. Those data will not be passed on without your permission.

 

Newsletter

 

If you would like to receive the newsletter offered on our website, we require your email address as well as information which allows us to check that you are the owner of the provided email address and that you agree to receive the newsletter. Further data will not be collected. We use those data exclusively for sending the requested information and do not transmit them to third parties. Permission given for the storage of the data and the email address, as well as their use for the purpose of sending the newsletter, can be withdrawn at any time via the "Unsubscribe"-link within the newsletter.

 

Google Analytics

 

This website uses Google Analytics, a website analysis service by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies", text files that are stored on your computer to analyse your use of the website. The information generated by the cookie about your use of this website is usually sent to and stored at a Google server in the U.S.A.

 

Browser Plugin

 

You may prevent the installation of cookies by adjusting the settings of your browser; however, if you do so, you may be unable to use all features of this website. Further, you may prevent the collection of data generated by cookies (including your IP address) and related to the use of these websites, as well as the processing of such data by Google, by downloading and installing the plug-in under the following link.

 

Objection to Data Collection

 

You may prevent the collection of data by Google Analytics by clicking the following link. In doing so, an Opt-Out-Cookie will be placed which prevents future data collection when visiting our website: Disable Google Analytics

You will find more information concerning the treatment of user data by Google Analytics in Google's Privacy Policy.

 

Processing of Order Data

 

We have entered into a contract with Google concerning the processing of order data and fully comply with the strict provisions of German Data Protection Authorities when using Google Analytics.

 

Demographic Data Collection by Google Analytics

 

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from Google's interest-based advertising as well as visitor data from third-party providers. This collected data cannot be attributed to any specific person. You can disable this feature at any time by adjusting the ads settings in your Google account, or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection."

 

Facebook-Plug-ins (Like-Button)

 

Our websites integrate plug-ins from the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognise these plugins by the Facebook logo or the Like-Button on our site. For an overview of Facebook plugins, please see: https://developers.facebook.com/docs/plugins/. If you visit our websites, a direct connection between your browser and the Facebook server is established by this plug-in. In this way, Facebook receives information that you have visited our websites with your IP-address. If you click the Facebook “Like” button while you are logged on to your Facebook account, you may link the contents of our websites to your Facebook account. Thereby Facebook can associate your visit to our websites with your Facebook account. We would like to point out that we as providers of these websites do not obtain knowledge about the content of the transmitted data as well as the use of such by Facebook. For further information, please check the Privacy Policy of Facebook under https://www.facebook.com/policy.php. If you do not wish Facebook to associate your visit of our websites to your Facebook account, please log out of your Facebook account.

 

Facebook-Pixel

 

For conversion measurement our website uses the visitor action pixel by Facebook, Facebook Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). This technique is used to track the behavior of site visitors after they have been redirected to the provider website by clicking on a Facebook advertising ad. The outcomes can be used to evaluate the efficacy of Facebook advertisements for statistical and market research purposes, as well as optimising future advertising campaigns.

 

The collected data is anonymous for us as the operator of this website; we are not in a position to draw conclusions about the identity of the users. However, the data is stored and processed by Facebook in such a manner that a connection to the respective user profile is possible, and Facebook is capable of using the data for its own advertising purposes according to the Facebook data usage guideline (https://www.facebook.com/about/privacy/). This allows Facebook to enable the display of advertisements both on the Facebook page as well as the third party pages. This data utilization cannot be influenced by us, as a website operator.

 

For more information on how to protect your privacy, refer to Facebook's privacy policy. You may also deactivate the remarketing feature "Custom Audiences" in the settings for advertisements under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged into Facebook to do so. If you do not have a Facebook account, you can disable Facebook's action-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/

 

Twitter

 

Functions of the service Twitter are integrated on our websites. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter as well as the function "Re-Tweet", websites you visit are linked to your Twitter account and posted to other users. In doing so, data will be transmitted to Twitter. We would like to point out that we as providers of this websites do not obtain knowledge about the content of those data. For further information, please check the Twitter Privacy Policy. The privacy settings of your Twitter account can be adjusted under: https://twitter.com/account/settings

 

LinkedIn

 

Our website uses functions of the network LinkedIn. The provider of LinkedIn is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you access one of our websites which contains LinkedIn functions, a connection to the servers of LinkedIn is established. LinkedIn will be informed that you have visited our websites with your IP address. If you click the LinkedIn recommend button while logged in to your LinkedIn account, LinkedIn can associate your visit to our websites with your user account. We would like to point out that we, as providers of these websites, do not obtain knowledge about the content of transmitted data as well as their use by LinkedIn. For further information, please review the LinkedIn Privacy Policy.

 

Google Web Fonts 

 

For the homogenous display of fonts, this website uses so-called web fonts that are provided by Google. On retrieving a website your browser downloads the necessary web fonts to your browser cache in order to correctly display texts and fonts. If your browser does not support web fonts, your computer uses a standard font. For further information, please see https://developers.google.com/fonts/faq as well as Google's Privacy Policy.

 

Google Maps

 

This website uses the map service Google Maps via API. This service is provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. To use the functions of Google Maps storage of your IP address is required. This information will usually be transferred to, and stored on, a server in the USA. The provider of this website has no influence on this data transmission.

 

For further information, please see Google's Privacy Policy.

 

Google Adsense

 

This website uses Google AdSense, a Google Inc. service to embed advertisements. Provider of these services are Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Adsense uses so-called "cookies", text files that are stored on your computer to analyse the use of the website. Google AdSense also uses so-called web beacons (invisible images). These web beacons help to evaluate information, such as visitor traffic on these websites. The information generated by cookies and web beacons about your use of this website (including your IP address) and the delivery of advertising formats is sent to and stored at a Google server in the U.S.A. Google may also transfer this information to its contractual partners. However, Google will not associate your IP address with any other data stored at Google. You may prevent the installation of cookies by adjusting the settings of your browser; however, if you do so, you may be unable to use all features of this website. By using this website you agree to the processing of the collected information by Google, for the above mentioned purpose.

 

Google Analytics Remarketing

 

Our websites use the functions of Google Analytics Remarketing in connection with the cross-device functions of Google AdWords and Google DoubleClick. The provider of these technologies is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. This function enables a linking of commercial target groups compiled by Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. As such, customized, interest-targeted commercials adapted for display on a terminal device (e.g. cell phone) in accordance with your previous usage and browsing behaviour can be also displayed on another of your terminal devices (e.g. PC, tablet). If you have given the appropriate permission, Google will link your web and app browser history with your Google account for this purpose. In this way, the same customized commercials will be displayed on any terminal device on which you are logged in to your Google account. In order to support this function, Google Analytics collects Google-authenticated IDs of users, which are temporarily linked to our Google Analytics Data, to identify and to compile target groups for cross-device advertising. You can permanently object to cross-device remarketing/targeting by deactivating customised commercials in your Google account by using the link below:  https://www.google.com/settings/ads/onweb/

 

You will find further information and data protection regulations in Google's Privacy Policy.

 

Google AdWords and Google Conversion Tracking

 

This site uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). As part of Google AdWords, we use so-called conversion tracking. When you click an ad delivered by Google, a cookie for conversion tracking is stored on your computer. Cookies are small text files that are stored locally in the cache of the user's browser. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page. Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an Adwords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the Adwords advertisers who have opted for conversion tracking. The Adwords advertisers can find out the total number of users who have clicked on their ad and were directed to the page with a conversion tracking tag. The advertisers do not, however, obtain any information that can be used to identify users personally. If you do not wish to participate in tracking, you can refuse by simply deactivating the Google conversion tracking cookie via your internet browser settings. In doing so, you will not be included in the conversion tracking statistics.

For more information about Google AdWords and Google conversion tracking, please see Google's privacy policy.

 

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. The disabling of cookies may limit your ability to use some of the functions of this website.

 

Registration with this Websites

 

You can register with this website to be able to use additional functions on this website. The data entered for this purpose will only be used for the respective offer or service for which you have registered. We also use the email address provided upon registration to inform you about important changes, such as a change in the extent of an offer, or a technical change.

 

Processing of Data (Customer Data and Contract Data)

 

We collect, process and use personal data only as far as necessary for the establishment of, content-related arrangement of, or change of, the legal relationship (personal data). We only collect, process and use personal data about the use of our websites (usage data) insofar as it is necessary to establish or invoice the use of the service.

 

Right to Information, Deletion, Blocking

 

You have the right to be informed about your personal data, their origin and recipients, and the purpose of data processing, as well as the right to correct, block or delete those data at any time and free of charge. For further questions, and questions concerning personal data, feel free to contact us under the address published in the impressum/legal notice.

 

Objection to Commercial Mails

 

Providers are obligated to publish contact information in the Legal Notice/Impressum. The use of such contact information by third parties for the purpose of distributing unsolicited advertisements or other commercial information is prohibited. The operators of this website reserve the right to take legal measures against senders of unsolicited commercial information, e.g. spam emails etc.

 

 

Contact Information

 

If customers have any questions or comments regarding our privacy policy, please contact us at:

 

Mail Expertize LLP

 

29 Tai Seng Avenue, #07-11

Natural Cool Lifestyle Hub

Singapore 534119

Singapore

 

P +65 6749 0601

F +65 6749 0277

 

 

Terms And Conditions For Polls And Lucky Draws

 

As part of our marketing activities, we may conduct "polls" or "lucky draws" or similar participation offers involving a prize or token (the "Lucky Draw") either on our website, email or advertising materials. They are open to selected individuals who have provided their complete information in the prescribed format or return completed consent forms to Mail Expertize LLP within the offer period. ("Participants"; each a "Participant").

 

To qualify for the Lucky Draw, Participants must duly fill out and send their complete information in the prescribed format within the duration of the Luck Draw. The duration of the Lucky Draw ("Lucky Draw Period") shall be from 0000 hours of the start date of the offering period and will end on 2359 hours on the stated ending date. Each Entry submitted by the Participant should be made strictly in accordance with the terms and conditions herein before the Entry shall be deemed eligible for the Lucky Draw. Invalid or incomplete Entries will be disqualified from the Lucky Draw.

 

By participating in the Lucky Draw,

  • the Participant represents, warrants and/or undertakes that the information submitted in each Entry to is true, accurate, complete and up to date;

  • the Participant is the sole legal and beneficial owner of the information submitted (including the use of a SMS mobile number) and that it does not infringe any copyright or proprietary right of any third party; and

  • the Participant allows Mail Expertize LLP and its related corporations (collectively, the "Companies"), and their agents, to share his/her personal data amongst themselves, to collect and use the data, and to disclose the data to the Companies' authorised service providers, only for the following purposes:

- contacting the Participant via mail, electronic transmission (e.g. email), SMS, telephone, and other means of communication to inform the Participant about products and services marketed by the Companies ("Products and Services"); and

- conducting consumer and market related research in respect of the Products and Services which may be relevant to the Participant.

  • Each Participant will only be entitled to one chance of the Lucky Draw regardless of the total number of Entries submitted via various form e.g. via SMS or completed consent form. There will be as many winners in this Lucky Draw as stated in the offer. Each will win the product or service offered (the "Prize"). The Lucky Draw will be conducted not later than one month after the ending of the offering period and the winners will be announced on this website or linked social media sites. Mail Expertize LLP will notify the winners by post within ten (10) working days from the Draw Date (the "Notification Letter"). Mail Expertize LLP shall not be liable for late, lost, misdirected or unsuccessful efforts to contact and notify the prize winners.

  • Prizes are to be collected by the winners in person with the original Notification Letter and original ID at our office in Singapore within three (3) months from the date of Notification Letter. Details of the collection instructions will be provided in the Notification Letter. On request, the Prize can be sent to the winner on his request, cost and risk. Prizes not claimed within three (3) months from the date of Notification may be forfeited, withdrawn or given to a reserve winner at the sole and absolute discretion of Mail Expertize LLP. Mail Expertize LLP reserves the right to vary the terms and conditions or withdraw this Lucky Draw at any time without prior notice. Mail Expertize LLP also reserves the right for minor alteration of the Prize offered without concent of the winner (e.g. colour). The Prize is not exchangeable for cash or for any other items. 

  • Mail Expertize LLP shall not be liable for any incomplete, lost, late, damaged, illegible or misdirected Entries for any reason whatsoever or problems or technical malfunction of any telephone network or lines, computer online systems, servers, providers or technical problems, or any combination thereof. Information on how to participate in the Lucky Draw shall form part of these terms and conditions governing the Lucky Draw. Mail Expertize LLP's decisions in all matters related to the Lucky Draw, prizes and prize winners shall be final. No correspondence or appeals shall be entertained in relation thereto. In the event of any inconsistency between these terms and conditions and any brochures, marketing or other promotional materials or communications relating to the Lucky Draw, these terms and conditions shall prevail.

 

The Lucky Draw and these terms and conditions shall be governed by and construed in accordance with the laws of Singapore. The Courts of Singapore shall have exclusive jurisdiction over any disputes arising from these terms and conditions, including the validity and enforceability thereof. By participating in the Lucky Draw, Participants hereby agree to all the terms and conditions of participation in the Lucky Draw as set out herein, including all amendments, additions, replacements and modifications ("Amendments") hereto as may from time to time be made by Mail Expertize LLP.